Chatbot marketing is a new, exciting method being used to reach new and existing audiences. Chatbots can be your autopilot customer service rep when a live person isn’t available. They can respond quickly to any inquiry, sell products, or even handle various automation tasks. Chatbots are becoming the new preferred way of communicating with an audience. Aside from the cool capabilities they can offer, they also have a higher conversion rate than other methods of communication.
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